Return & Refund Policy – Diri Store

Return & Refund Policy – Diri Store

Last Updated: [11-Feb-2026]

We want you to be satisfied with your purchase.

1. Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused

  • In original packaging

  • In the same condition as received


2. Non-Returnable Items

The following items cannot be returned:

  • Used products

  • Damaged items caused by customer misuse

  • Clearance or sale items


3. Refunds

Once we receive and inspect your returned item:

  • Approved refunds will be processed within 5–7 working days

  • Refunds will be issued via the original payment method (if applicable)

Shipping charges are non-refundable unless the mistake was from our side.


4. Exchange

Exchanges are only available for defective or damaged products.


5. Contact for Returns

Email: fkhangta@gmail.com
Phone: 0303 0532279